Privacy Policy

Last Updated: March 14, 2026

1. Information We Collect

Brown Street Auto Repair collects information you provide directly to us, including your name, phone number, email address, vehicle information, and service history when you schedule appointments, request services, or contact us through our website or by phone.

2. How We Use Your Information

We use the information we collect to provide and improve our automotive repair services, communicate with you about your vehicle and appointments, send service reminders and follow-ups, respond to your inquiries and requests, and comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist in our business operations (such as parts suppliers for warranty purposes), or when required by law.

4. Website Analytics

Our website uses Google Analytics and similar tools to understand how visitors use our site. These tools may collect information such as your browser type, pages visited, and time spent on pages. This data helps us improve our website experience.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information. To make such a request, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked sites.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Brown Street Auto Repair
870 Brown Street, Akron, Ohio 44311
Phone: (330) 870-CARS (2277)
Email: Info@BrownStreetAutoRepair.com